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Privacy Policy: How We Handle Your Account Information

We collect only what we need to run your account, process wallet transactions through bKash, Nagad and Rocket, and keep the lobby secure.

Account data protectionWallet transaction privacyLocal data storageRequest access or deletionCookie transparency
dhoni bet Privacy Policy: How We Handle Your Account Information
PRIVACY QUESTIONS

Contact Us About Your Data

If you want to see what personal information we hold, request a correction, or ask us to delete your account data, reach us through any of these channels. Our support team will verify your identity using your registered mobile number before processing data requests. Response time for access requests is usually three to five business days.

Live Chat Open the chat icon in the bottom corner of any page and type your data request. Our team will verify your account details and guide you through the steps to view, update or delete your information.
Email Support Send your request to our privacy inbox with your registered mobile number and account username. We'll reply with the information or confirmation once we verify your identity against our records.
Account Settings Log in and visit the privacy section under account settings to download a copy of your data, update communication preferences, or submit a deletion request that we'll process within the timeframe stated in the confirmation message.
DATA SAFEGUARDS

How We Protect Your Information

We encrypt wallet transactions end-to-end so your bKash, Nagad or Rocket PIN never reaches our servers. Account passwords are hashed, session tokens expire after inactivity, and we log access attempts to flag suspicious behaviour. This section covers the technical and operational measures we use to keep your data secure and the rights you have over that information.

Encrypted Transactions

Every deposit and withdrawal flows through secure socket layer encryption. Your payment app sends the transaction code directly to the processor; we receive only a confirmation token that the transfer completed, not your wallet PIN or OTP.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to see which game categories are popular. You can reject non-essential cookies in your browser without breaking lobby access, deposits or withdrawals.

Data Retention Limits

Active account records stay on file as long as you use the platform. When you close your account we archive transaction history for regulatory reference but stop collecting new session data, and you can request full deletion subject to legal record-keeping periods.

Access and Correction Rights

Request a copy of your stored data, ask us to correct outdated details, or submit a deletion request through live chat, email or account settings. We verify your identity using your registered mobile number and respond within a few business days.

Privacy Policy FAQ

We collect your mobile number, email if you provide one, device identifiers, and payment details when you deposit via bKash, Nagad or Rocket. Session cookies track your login state and game choices so the lobby loads your preferences each time you visit.

We share transaction data only with the payment processor handling that specific deposit or withdrawal, and only the details needed to complete the transfer. Your wallet PIN, OTP and full account number never leave the payment app on your phone.

Active account records stay on file as long as you log in. If you close your account we archive transaction history for regulatory purposes but stop processing new data, and you can request deletion subject to applicable record-keeping rules.

Yes. Contact live chat, email support or visit the privacy section in account settings to request a copy of your data. We verify your identity using your registered mobile number and send the file within three to five business days.

Open your browser settings and block third-party or non-essential cookies. Session cookies that keep you logged in and let you switch between slots, live tables and sports markets will still work, but analytics tracking will stop.

We close your account, stop collecting new session or transaction data, and archive your records for the minimum period required by financial regulations. After that retention window ends, we permanently delete the archived files from our servers.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.