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Terms Conditions — What You Agree to When You Join

We run the platform, you open an account, and these terms explain what each side commits to. Read them before you deposit through bKash, Nagad or Rocket — they cover eligibility, how withdrawals are verified, what happens if a dispute arises, and how we…

Account eligibilityDeposit & withdrawal rulesDispute resolutionPlatform accessWallet verification

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Who Can Play and How We Operate

dhoni bet Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

dhoni bet operates this platform for visitors in eligible regions where local law permits online gaming. We do not make legal claims for every jurisdiction; availability depends on your location and applicable regulations. You confirm you are of legal age in your region when you register.

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We accept deposits through bKash, Nagad and Rocket; each payment clears against the account number we provide at the time of transaction. Withdrawals require wallet verification — you submit your mobile wallet number, we confirm ownership, then process the transfer. If a game round freezes or
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a payment does not arrive, contact support with your transaction reference; we investigate using our payment-gateway logs and the provider's session record. We reserve the right to suspend accounts that violate bonus terms, attempt chargebacks without cause, or use another person's wallet. Disputes are handled by
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our support team first; if unresolved, you may escalate through the contact channels listed on this site. By creating an account you agree to these terms, our privacy policy, and any game-specific rules published by the studio. We update terms occasionally; continued use after an update
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means you accept the revised version. Promotions carry separate terms — read those on the promo page before you opt in. These terms are governed by the laws of the jurisdiction in which we operate, and you agree that any legal action must be brought in
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that jurisdiction's courts.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE IT

Account Security, Data and Your Rights

We secure your account with password hashing and session tokens; we log login attempts and payment activity so we can verify withdrawals and spot suspicious behaviour. Your wallet details and transaction records stay on our server; we do not sell that data. You can request a copy of your account history or ask us to close your account and delete personal records — contact support with your registered mobile number to confirm identity.

Login Security

Every session generates a token; if we detect a login from an unusual device or location we may ask you to confirm via SMS. Your password is hashed; we never store it in plain text or share it with third parties.

Payment Verification

Withdrawals require you to submit the mobile wallet number that matches your account name. We cross-check against the deposit wallet; mismatches trigger a manual review to prevent fraud and protect your balance.

Data Retention

We keep transaction logs and account history for the period required by our payment processors and for dispute resolution. Once that period ends and your account is closed, we delete personal identifiers but retain anonymised records for audit.

Your Rights

You can request a copy of all data we hold, ask us to correct an error in your profile, or request account closure and data deletion. Contact support with your registered mobile number; we verify identity before processing the request.

GET HELP

How to Reach Us About Terms Questions

If a clause is unclear, a deposit did not credit, or you want to close your account under these terms, our Bangladesh support team handles it. Live chat is fastest for urgent questions; email works when you need a written record. We respond to terms and account queries within the same business day.

Terms & Conditions FAQ

You must be of legal age in your region and located where online gaming is permitted. We do not accept players from jurisdictions that prohibit remote wagering; eligibility depends on local law.

Withdrawals go to the wallet you used for deposit. If you need to change it, contact support with proof of ownership for both numbers; we verify before updating your account record.

Yes. Contact support with your registered mobile number, confirm identity, and request closure. We process withdrawal of any remaining balance, then delete personal data after the required retention period ends.

Contact support with the game name and approximate time. We check the provider's session log; if the round completed on their side we credit your account, otherwise we refund the stake.

We update terms occasionally for regulatory or operational reasons. Major changes are announced on the site; continued use after the update means you accept the new version. Check this page periodically.

Contact support first with your account reference and explanation. We investigate and respond within one business day. If you remain unsatisfied, you may escalate through the contact channels listed on the site.

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